Duke Energy has expressed appreciation to its Florida customers for reducing electricity usage during an unusually cold Monday morning. The company said that customer efforts helped reduce strain on the electric grid and supported reliable service during one of the coldest periods of the season.
“Customer conservation made a meaningful difference today,” said Melissa Seixas, Duke Energy Florida state president. “We appreciate every household and business that adjusted their routines to help manage energy demand on the grid through this period of unusual cold, and we’re grateful for the support from local, state and federal officials who helped encourage conservation. Our teams continue to work around the clock to ensure that our power plants and grid remain ready to meet our customers’ energy needs.”
Duke Energy stated it is prepared to meet customer demand for the rest of the week and continues working to diversify its energy sources in response to economic growth and increased needs across Florida.
The company encourages continued energy-saving practices as colder weather persists. Customers can find tips on managing winter bills at duke-energy.com/SeasonalSavings. Duke Energy also offers flexible payment options, including installment plans, selecting due dates, or requesting extensions. Additional resources such as Share the Light Fund, Payment Assistance Finder, and local community resources via 211.org are available.
Customers may explore different rate options or enroll qualifying smart thermostats for bill credits. They can also track their energy use through Duke Energy’s website or mobile app.
Duke Energy Florida serves approximately 2 million customers over a 13,000-square-mile area with a capacity of 12,300 megawatts. Its parent company operates in several states and collectively owns more than 55,000 megawatts of capacity nationwide.
The company continues investing in upgrades to its electric grid and expanding cleaner generation options like natural gas, nuclear power, renewables, and energy storage.
Further information is available at duke-energy.com and through Duke Energy’s social media channels.
